IMPACT Corporate Training
A boutique training company based in Singapore, IMPACT Corporate Training was founded in 2001 by Kathy McMahon and was originally known as SOS Consulting. For the past six years we have been designing and delivering high impact interpersonal skills training programs around the world. We have recently changed our name to IMPACT Corporate Training to more accurately capture the essence of our business.
The cornerstone of our business is that we differentiate between right and wrong business communication behaviours – we train and coach the right ways and help eliminate the wrong ways. Whether you are selling, serving a customer, delivering a presentation, negotiating a deal, running a project, coaching an employee, conducting a meeting, or handling a complaint, your behaviour has a major impact on your counterpart’s behaviour. There are right ways and wrong ways to deal with people – the right behaviours draw people towards you and the wrong ones drive people away.
The essential insight that underpins our business is that FEELINGS drive BEHAVIOUR. Whatever role you are in, if you expect people to work with you and help you become successful, they must feel like doing that – they must want to take action. We help improve the interpersonal communication skills that all people need to create such feelings in others – the skills that make business success possible.
Our clients come from a range of professions: sales, operations & production, customer service, field engineering, instructional design, line management, account management, implementation and project management, and data center engineering, to name a few. Our industry experience includes IT, banking & finance, oil & gas, hospitality, logistics, real estate, tourism, news, manufacturing and consulting.