"100% of the attendees at Energex said they’d recommend this course (Writing with IMPACT) to their colleagues."
Project Manager, Energex, Brisbane
We train and coach positive business behaviours.
IMPACT Corporate Training acknowledges the people who are the Traditional Custodians of the land and pays respect to the Elders, past and present, and extends that respect to all Aboriginal and Torres Strait Islander peoples. Our Australian head office is in the Gold Coast, on the land of the Yugambeh/Kombumerri peoples.
Our Courses
We provide business skills training programs to help people excel in their careers.
Use digital accessibility techniques to make content readable for people with low vision or blindness
Engage in a competitive business simulation to understand your client’s challenges and key decisions.
Learn and use positive service behaviours to improve customer experience and recommendations.
Learn to assess deal value, motivations, power dynamics, market conditions, and quality for effective negotiations.
Develop and strengthen your ability to progress amidst personal and business challenges
Apply tools to identify customer goals, priorities, and challenges, and tailor solutions to effectively meet their needs.
Learn to systematically engage stakeholders, improve influencing skills, manage diverse interactions, and navigate conflicts and differences when managing projects.
Practice new and proven techniques for designing and leading engaging training sessions and meetings to achieve your business goals.
Master clear, concise writing, capture reader attention, deliver key messages effectively, and avoid credibility issues.
Our Clients
We’ve conducted training in over 30 countries across Asia Pacific, Europe, Middle East, Africa, India, the Americas, and found that most business skills and behaviours are universally applicable.
Our Consultative Approach
All of our work is customised to help our clients achieve their business objectives.
Step 1
Understand the client
Most business is through referral. We learn about the client’s business – markets, products, customers, revenues, strategy, etc.
Step 2
Learn about the challenges
Conduct meetings with key stakeholders – the business and HR / Learning. Understand the pain points and problems the client is facing. Quantify where possible.
Step 3
Focus on priorities
Most priorities are closely tied to KPIs that are under pressure. Quantify what will happen if the challenges are not overcome.
Step 4
Identify possible solutions
Visualise possible scenarios with the client where the challenges have been overcome. Discuss how the benefits flow. Agree what a solution may look like.
Step 5
Build the solution
Draw upon subject matter expertise to design program. May consist of blended learning methods. Present proposal to the client and fine-tune. Agree on terms & pricing and how the ROI is to be measured.
Step 6
Deliver the Pilot
Run first program, obtain feedback and redesign where needed.
Step 7
Rollout the program
Deliver the training through agreed methods. Collect feedback and measure short and long term business outcomes.
Step 8
Evaluate and report
Discuss and quantify the business outcomes associated with the training. Present a report to the project sponsor.
Our Training Method
Our training courses are experientially designed. We:
- Simulate genuine business interactions;
- Facilitate feedback to enable self-awareness;
- Inject subject matter expertise and technique;
- Provide opportunities to apply new insights and skills; and
- Coach for sustained knowledge transfer.
Testimonials
What our clients say
Where we've worked
Contact Us
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